ToolerCat / Chargeback Reason Codes / Mastercard 4831 — Transaction Amount Differs

Mastercard 4831 — Transaction Amount Differs

Processing Error chargeback · legacy: now handled as 4834.

Code
4831 Mastercard legacy: now handled as 4834
Category
Processing Error
What it means
Charged amount differs from agreed amount.
Evidence that wins
Receipt showing correct amount.
How to prevent it
Capture the agreed amount.

Rules and deadlines differ by region and acquirer — always check the instructions in your PSP dashboard.

All chargeback codes → Decline codes