ToolerCat / Chargeback Reason Codes / Mastercard 4841 — Cancelled Recurring or Digital Goods

Mastercard 4841 — Cancelled Recurring or Digital Goods

Consumer Dispute chargeback · legacy: now handled as 4853.

Code
4841 Mastercard legacy: now handled as 4853
Category
Consumer Dispute
What it means
Subscription charged after cancellation or unauthorized digital goods purchase.
Evidence that wins
Proof of active subscription and accepted terms.
How to prevent it
Pre-renewal reminders, easy cancellation.

Rules and deadlines differ by region and acquirer — always check the instructions in your PSP dashboard.

All chargeback codes → Decline codes