ToolerCat / Chargeback Reason Codes / Mastercard 4860 — Credit Not Processed

Mastercard 4860 — Credit Not Processed

Consumer Dispute chargeback · legacy: now handled as 4853.

Code
4860 Mastercard legacy: now handled as 4853
Category
Consumer Dispute
What it means
A promised refund was not processed.
Evidence that wins
Proof of refund or that it was not due.
How to prevent it
Refund promptly.

Rules and deadlines differ by region and acquirer — always check the instructions in your PSP dashboard.

All chargeback codes → Decline codes