ToolerCat / Chargeback Reason Codes / Mastercard 4871 — Chip/PIN Liability Shift

Mastercard 4871 — Chip/PIN Liability Shift

Chip/PIN Liability Shift. Lost/stolen/never-received fraud on a chip+PIN card at a terminal without PIN support.

Fraud chargeback.

Code

4871 Mastercard

Category

Fraud

What it means

Lost/stolen/never-received fraud on a chip+PIN card at a terminal without PIN support.

Evidence that wins

Proof of PIN verification.

How to prevent it

Use PIN-capable terminals.

Rules and deadlines differ by region and acquirer — always check the instructions in your PSP dashboard.