ToolerCat / Chargeback Reason Codes / Visa 12.3 — Incorrect Currency

Visa 12.3 — Incorrect Currency

Incorrect Currency. Charged in a different currency than agreed, or DCC was applied without consent.

Processing Error chargeback.

Code

12.3 Visa

Category

Processing Error

What it means

Charged in a different currency than agreed, or DCC was applied without consent.

Evidence that wins

Receipt showing currency agreed by the cardholder.

How to prevent it

Show the currency clearly; record DCC consent.

Rules and deadlines differ by region and acquirer — always check the instructions in your PSP dashboard.