ToolerCat / Chargeback Reason Codes / Visa 12.6.2 — Paid by Other Means

Visa 12.6.2 — Paid by Other Means

Paid by Other Means. The cardholder paid with another method (cash, other card) but was also charged.

Processing Error chargeback.

Code

12.6.2 Visa

Category

Processing Error

What it means

The cardholder paid with another method (cash, other card) but was also charged.

Evidence that wins

Proof that the other payment was for a different purchase.

How to prevent it

Reconcile payments before charging.

Rules and deadlines differ by region and acquirer — always check the instructions in your PSP dashboard.