ToolerCat / Chargeback Reason Codes / Visa 13.8 — Original Credit Transaction Not Accepted

Visa 13.8 — Original Credit Transaction Not Accepted

Consumer Dispute chargeback.

Code
13.8 Visa
Category
Consumer Dispute
What it means
The cardholder refused an Original Credit Transaction (payout) or it could not be posted.
Evidence that wins
Proof the credit was accepted.
How to prevent it
—

Rules and deadlines differ by region and acquirer — always check the instructions in your PSP dashboard.

All chargeback codes → Decline codes