ToolerCat / Chargeback Reason Codes / Visa 13.9 — Non-Receipt of Cash or Load Transaction Value

Visa 13.9 — Non-Receipt of Cash or Load Transaction Value

Consumer Dispute chargeback.

Code
13.9 Visa
Category
Consumer Dispute
What it means
Cash from an ATM or loaded value was not received.
Evidence that wins
ATM / load logs.
How to prevent it
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Rules and deadlines differ by region and acquirer — always check the instructions in your PSP dashboard.

All chargeback codes → Decline codes