ToolerCat / Decline Codes / Decline code 13 — Invalid amount

Decline code 13 — Invalid amount

Invalid amount. Check amount format, currency exponent (e.g. JPY has 0 decimals), zero/negative amounts.

ISO 8583 response code 13.

Code

13 ISO 8583

Meaning

Invalid amount

Type

hard decline

Retry?

No (fix amount)

What to do

Check amount format, currency exponent (e.g. JPY has 0 decimals), zero/negative amounts.

Tell the customer

“The amount is not valid.”