ToolerCat / Decline Codes / Decline code 14 — Invalid card number

Decline code 14 — Invalid card number

Invalid card number. Ask the customer to re-enter the card. Validate with Luhn on the frontend.

ISO 8583 response code 14.

Code

14 ISO 8583

Meaning

Invalid card number

Type

hard decline

Retry?

What to do

Ask the customer to re-enter the card. Validate with Luhn on the frontend.

Tell the customer

“The card number is incorrect.”